Are they meant to be unpleasant???

Went to a book fair with my sis today,since I have no car we had to took public transportation to Mines Shopping Center where the book fair is held.
It will be a long journey where we 1st need to take the Komuter to Serdang station before taking a bus to the shopping mall.The commuter was late and totally packed as expected. The process of entering the commuter is the typical Malaysian style,"we enter before the passengers came out",so chaos as usual...Then the journey is very very uncomfortable as well...The commuter suddenly shut off the air cond system at particular spot,the old people must stand because no one young will let them take the seats,the train travel so slow even a bicycle can catch up the speed....
Then we finally reach the station and another round of pushing and yelling and pulling process began again.After we struggle our way out of the couch, I feel like having run 100km with a 100kg load on my back.So damn tiring...
The bus to Mines Shopping Mall didnt bring any joy to us either...The bus is full with immigrants and the bus driver went for a leak so we have to wait for 10 long minutes under the sun before we enter the bus.Then as usual the bus driver drove as if he is the only one using the road.After a lot of flip and flop, we finally arrive at the mall...
But the worse is yet to come.The returning journey is 10times worse...First there are no any bus at the so called bus stop.Then when a bus finally arrived,it is a mini bus and before we can make our steps,the bus is already packed with people.No wanting to wait for longer,we took a taxi to the commuter station.
Then here comes the worst of all.We should not take the commuter at 5.00pm where everyone is rushing home.The whole pushing and yelling and pulling process is unavoidable and when we finally enter the commuter, we were smashed like sardine.Although the commuter is ALREADY FULL AND PACKED,the ones outside keep trying to squeeze themselves in.As a result, we receive different degree of smashing and stretching on our backs.

Honestly,are these public transportation meant to be unpleasent????